đ¤ Auto Contact (optional)
Enter an Auto Contact ID to load the contact from CRM. The agent will use their name instead of "Web Chat User".
đ¯ System Prompt (Optional)
Tip: Use [SUMMARY_VALUE] in your prompt â it will be replaced with the text from the Call Summary field above when you connect.
Leave empty to use default prompt from prompts/latest_shai.txt, or paste your custom prompt below.